Training with Gladrock Gundogs – What to Expect

I want your training experience with Gladrock Gundogs to feel straightforward, positive, and stress-free. To keep things clear for everyone, here are a few important details about how bookings, payments, and training sessions work. 

Booking Your Spot

• Your place is only confirmed once you’ve completed the booking form and paid for your session in full.
• Payments are nice and simple — bank transfer or PayPal only.

Cancellations

Life happens! If you need to cancel:

• More than 48 hours before → 50% of your session will be refunded.
• Less than 24 hours before → non-refundable.
• Missed or late sessions can’t be refunded.

During Training

• Sessions can take place at your home or at a neutral location we agree on together.
• Please make sure your dog is healthy and up to date with vaccinations. If your bitch is in season, just let me know so we can adjust plans.
• Dogs should stay on lead unless I say otherwise.
• Arrive on time so we can make the most of your session. If you’re late, that time is simply lost.
• Please don’t feed your dog within 2 hours before training — this helps avoid tummy upsets and keeps them comfortable.

Keeping It Positive and Safe

• Please be honest about your dog’s temperament and training level — there’s absolutely no judgment. It just helps me support you both properly.
• Harsh handling, e-collars, and prong collars aren’t part of my training approach and won’t be allowed.
• For safety, I can’t work with dogs that show aggression. If I believe a dog may be unsafe, I reserve the right to stop training.
• I always recommend personal pet insurance. While I take every precaution, Gladrock Gundogs can’t be held responsible for accidents or injuries during sessions.
• Likewise, I can’t take responsibility for theft or damage to vehicles at training locations, so please take sensible precautions.

Travel

• Home visits are available within 20 miles of Fettercairn, Aberdeenshire.
• Extra mileage is charged at £1 per additional mile.

Your Privacy

• Your personal details stay private — they’ll never be shared with anyone else.
• I won’t use your information for marketing or promotional purposes.

Tailored Training

Every dog (and owner!) is unique. If you don’t see exactly what you need on my website, just reach out. I’m always happy to chat and create a plan that’s right for you and your dog.